Barry Noyce
Jul 25 2024
I have older vehicles (2004, 20013) and every time I bring my car in it is usually an emergency.My Mechanic always does a great job, usually saves... me money and works with me to prioritize work I need vs work that can wait.They are kind, polite, professional and knowledgeable and always make me feel like I am one of their most important customers.I am a Christian and they make their small little office seem like a haven from the bustle and language of the world outside.The only negative I have is that they don't work on Harleys.read more
Kayli S
Jul 22 2024
Very good mechanical work and I also appreciate their effective use of technology to convey quotes on needed repairs.
Christina Bee
Jul 22 2024
Really great shop! I was recommended to their services by a family member when my car's a/c stopped working. They had it all fixed within two days,... and their prices were on the low end of what my mechanic friends predicted. When I had another issue with my car, they were quick to get me in and check things out. The staff are friendly and explained things clearly, and their online system made it easy to see their progress and understand their observations. Also, their location is nice: When I wanted to stay close so that I could pick up my car, I could just walk to and from the library down the street. Highly recommended!read more
Jason Bittinger
Jul 17 2024
We are new to Tucson. My wife looked everywhere to try and get headlight bulbs replaced in our vehicle. Everyone said they were booked up and she... needed to schedule an appointment to get the job done. She stopped at My Mechanic, and she said Chris was super nice and changed out the headlight bulbs in like 20 minutes. She said he was super nice and happy; nice to everyone even in this extreme heat. We will definitely be taking all of our future business there and highly recommend that if you’re in Tucson and need vehicle maintenance and repairs go to My Mechanic Maintenance & Repair. Thanks for being so Kind and welcoming we truly appreciate your help.read more
Jorge Gonzalez
Jul 10 2024
Best place ever to get your vehicle fix Chris and there guys have the best service I’ve cross my self with and best thing they fix anything in your... car recommendedread more
Kathleen Shooshtari
Jul 03 2024
I would definitely recommend My Mechanic Maintenance & Repair. They are honest, hard working, and reliable people. I see alot of comments about the... price of services being high. Which is true. But my mom and dad taught me growing up you get what you pay for. Which is totally true. They make sure that the job is done the right way and they give you excellent service. As an added bonus they even include a courtesy shuttle or if a loaner car is available one of those! Great job Billy and The My Mechanic Crew! You guys are awesome!read more
Barb Gill
Jun 24 2024
Very friendly. Quality work with warranty.
Saguaro Learning
Jun 23 2024
These guys are the best! I drive all the way from the east side because they know what they are doing. They have great customer service and their... prices are pretty great too.read more
Marcela Hurtado
Jun 12 2024
Carl, who was extremely helpful throughout the whole process, offered me a same day appointment for a minor issue with my car. After a very pleasant... experience, I am confident this is now my go to spot for any car maintenance in the future. I cannot recommend this business enough!read more
Mike B
Jun 12 2024
I went in to get my serpentine belt replaced because I tried and broke the belt. We had moved across the street and not knowing how reputable it was... my wife looked up the reviews and it was 4.9. Having dealt with poor mechanics before it was hesitant but I figured this should be a quick and easy repair to see if they do a good job.Let me tell you they blew me away with how professional and comprehensive they were. They said they wouldn't be able to get in till Monday and it was Friday afternoon so I was fine with that. I had the car towed there and they called me the next day, Saturday, and said it was done. Prior to them cslling me I received photos of the car and they did a comprehensive walk through of what might need to fixed and how much they would charge along with a picture of what is wrong.They weren't pushy at all just extremely thurrow, competent and very customer oriented. I elected to just have the belt done for now. 5 stars all the way. I have never had a mechanic of than the dealership take such good care and diligence to make sure that I understood what might be wrong with the even if that is not what I came in for. They included pictures with every quote.This is for my new mechanic. "My Mechanic" all the way. Thank you so much.read more
W & K B
Jun 07 2024
This is the third vehicle my daughter, son, and his girlfriend have brought in. All 3 were completed on time and under budget. I dealt with... Franklin, Carl, and Chris and all 3 were genuinely nice and honest fellas. I live out of state but this is the only place I plan on having my AZ family use in Tucson!!!read more
A Eubanks
Jun 03 2024
Great service, very honest.
Eileen Truong
May 15 2024
I've been to My Mechanic Maintenance and Repair two times while I lived in Tucson. The first time was for issues with my car starting which they... diagnosed and fixed same day. The other time was for my and my sister's cars. Both times, we were met with extreme kindness and professionalism. They're extremely understanding and explained things well for me to understand what was going on with our cars. Very, very reasonable prices and very trustworthy business. Highly recommend going here for all your cars' troubles! Thank you so much, My Mechanic Maintenance and Repair staff!read more
Carol Ruhnke
May 15 2024
I’m so glad I found My Mechanic! My mechanic retired and I’ve been trying to find someone who is trustworthy, reliable, knowledgeable, and... reasonably priced. I found them! My experience was great and I would highly recommend them.read more
Jenifer Patterson
May 15 2024
I can't say enough good things about Dena, Billy, Carl, Franklin, Chris, and the entire crew at My Mechanic! This company truly stands out as one... owned by the people and for the people. From the moment you walk in, their friendliness and willingness to help are evident.What sets them apart is their transparency and thoroughness. They provide detailed information about your estimates and repairs, both via email and text. They don't just tell you what's wrong; they actually upload detailed photos so you can see exactly what needs attention. I had several repairs needed, and Carl was incredibly helpful in deciphering which repairs were most crucial to complete first and providing alternative options for other items.Their customer service goes above and beyond. They offer rides and loaner vehicles, and whether you're picking up your vehicle or a loaner, they bring the vehicle around and even wash the windows! They took my vehicle to emissions for me, saving me time and hassle. Plus, they provide roadside assistance for up to 12 months from the date of your service.If you're looking for a mechanic that combines excellent service, transparency, and genuine care for their customers, I highly recommend My Mechanic. This team is simply the best!read more
Z Holzknecht
May 02 2024
I couldn’t be happier with all of the work done on my Honda. I was kept informed of progress and sent detailed notes and pictures so I could make... service decisions with confidence. My Mechanic is my only mechanic from now on.read more
Bill Anderson
May 01 2024
what can I say about My Mechanic? The front end staff ( Chris, Franklin and now Carl, Welcome Carl) is one of the best customer service teams I have... had the opportunity to deal with. they always have a smile, a kind word. They understand that the car is an extension of the customer's livelihood. Dena and Billy have fostered an environment to where the customer's needs come first. I was on a trip to see my mom in San Antonio, we were on the way back when I started hearing a knocking in my engine. We pulled over ; called AAA. knowing that My Mechanic is always willing to help and give advise. i sent them an email from their website. After discussing all of our options, because Van Horn Tx doesn't have many mechanic shops, or rental cars.Billy volunteered to come and tow my truck back to Tucson. the amount of care Billy and Dena have for their customers is amazing. They are leaps and bounds above their competition. They truly believe that building relationships is the business they are in via keeping your car in a safe and operable condition.Lastly, if you have a chance stop by and meet these guys. I promise you, You will not be disappointed. Honesty, integrity, hardworking and a fair price is very hard to find when looking for a mechanic.I found the last mechanic i will ever need.A very heartfelt Thank you to the crew at "My Mechanic"read more
Elizabeth C (monkey)
Apr 07 2024
Great people at my mechanic!
Sal Saavedra
Apr 05 2024
I deal with multiple auto repair shops all across the pima county and pinal county areas, and out of all repair shops I highly recommend going to... Franklin and Chris. My mechanic is the place and they help support BEATING CANCER 💪🏼read more
Greg King
Apr 04 2024
The folks at My Mechanic have done a wonderful job taking care of our two cars. They are helpful, communicative and not trying to push upsales at... every turn. I've recommended them to everyone I know when they're looking for a mechanic.read more
O C
Apr 04 2024
Once again, My Mechanic has done it again. They were able to service my car while I was in Germany. Franklin was very diligent in his communication... with me regarding the timeline of my car. I'll be taking GoldNugget (my van) to them before I go cross country.read more
